The EAG Application Management and Support team is comprised of highly qualified oil and gas technical and functional application experts who ensure client applications are running smoothly, so that businesses are operating efficiently and effectively overall. We know both the upstream and midstream sectors of the business, and through our exposure to a range of different client types and sizes, there is not a single application issue we haven’t been able to solve for our clients – no matter the difficulty.
We create a collaborative work environment, making our team just an extension of our clients’ teams, and deliver “leave behind” materials for client team members to always refer to. Once we have implemented a fix, we perform final “walk throughs” to ensure applications are working as expected. Overall, our team delivers greater value to our clients, giving them more control of their day, and better predictability with thorough maintenance and communication.